COVID-19 Information for Tenants

Hawaii is in the “Acting with Care” phase of the Governor’s Kama‘aina Economy reopening strategy for businesses and operations. Most businesses have been authorized to reopen as per directives established by each county: we encourage you to visit county websites for specific reopening guidance and recommended health practices. As we enter new phases, we will continue to take all necessary precautions to protect the well-being of our tenants, customers, employees, and the larger community.

We remain committed to working with you through these challenging times and will continue to provide resources and information.

Federal Resources


The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) provides direct financial aid to support small businesses suffering economic hardships due to the COVID-19 pandemic.

The Act provides small businesses access to loans through the Small Business Administration (SBA) under the Paycheck Protection Program (PPP) and for Economic Injury Disaster Loan (EIDL) relief. Tenants in operation on or before February 15, 2020 may qualify for a loan and should contact their bank to see if it is an SBA lender or can qualify to make loans under this program.

  • Paycheck Protection Program: loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. This program provides federally guaranteed loans up to $10 million that can be forgiven up to the amount spent on operating expenses, including payroll, rent, and utilities. Under the Paycheck Protection Flexibility Act that was signed into law on June 5, at least 60% must be used for payroll costs and the other 40% can be spent on rent and utilities for forgiveness of loan. Borrowers may now use the loan over a 24-week period. The program will be available through December 31, 2020.
  • Economic Injury Disaster Loan Program: small business owners in Hawaii are eligible to apply for a low-interest loan of up to $2 million to cover business expenses due to the pandemic. It also includes a grant for eligible businesses to receive a cash advance of up to $10,000 that is not required to be repaid. The SBA is requesting information to qualify for an economic injury loan through this eligibility verification form.

Additional Information

General Information on COVID-19

Information for Employers

County Guidance and Resources

State government sets the general parameters for reopening and each county customizes specific guidelines in light of their own unique circumstances. For this reason, reopening dates and guidance vary by county.

Business Resources

Marketing Tools

  • Food-a-Go-Go: submit information on takeout, delivery and curbside pickup services on the free online site launched by Hawaii Agricultural Foundation.
  • Hawaii Grinds @ Home: add your restaurant or food-related businesses to this searchable database that lists takeout, curbside, delivery or meal plan services, as well as delivery services used by each.
  • Rally for Restaurants: add your restaurant as part of the national restaurant movement to support local restaurants.
  • Maui Now and Big Island Now: share that you are open for business.

Third-Party Delivery Services

Private Resources

  • Facebook has launched a grant program to provide financial support for small businesses impacted by COVID-19.
  • Google is providing ad credits to small and medium-sized businesses to support them by staying in touch with its customers.

This information for our tenants will continue to be updated as additional materials become available. We also recommend that you conduct your own research and diligence on these programs for their respective applicability to your business.

Please reach out to your property manager with any questions or concerns. You may also contact us at and through our hotline at (808) 525-6613.